Privacy Policy for bilin.ai

Effective Date: 2024-09-20

1. Introduction

We are committed to protecting and respecting your privacy. Your privacy and trust are very important to us, and it is our commitment to being transparent about the use of collected information.

This policy applies to the bilin.ai cross-language search engine, browser extension, and related services (collectively, "bilin.ai" or "Services"). This Privacy Policy (the "Policy") describes our policies and procedures on the collection, use, disclosure, and sharing of your Personal Data (defined below) in connection with bilin.ai, and sets out your choices and rights in relation to that Personal Data. For the avoidance of doubt, this Policy does not apply to other products or services that display or reference a different privacy policy.

The Services are provided and controlled by bilin.ai (hereinafter "the company"). If you have any questions or concerns regarding this Policy or the use of your Personal Data, you may contact us via email at [email protected]. This is without prejudice to your right to launch a claim with your data protection authority or follow the dispute resolution process provided in the Terms of Service.

Please note that this Policy only applies to data collected or received by us through your use of Service. It does not apply to, and we are not responsible for, the actions of third party people or companies, the content of their sites, their use of data you provide to them, or any products or services they may offer. Any link to those sites does not constitute our sponsorship of, endorsement of, or affiliation with, those people or companies.

By using our Services you confirm you have read and understand this Policy and agree to the processing of your Personal Data in accordance with this Policy. IF YOU DO NOT AGREE TO THE PROCESSING OF YOUR PERSONAL DATA IN THE WAY THIS POLICY DESCRIBES, PLEASE DO NOT PROVIDE YOUR PERSONAL DATA WHEN REQUESTED AND STOP USING bilin.ai.

THIS POLICY IS IMPORTANT. WE HOPE YOU WILL TAKE TIME TO READ IT CAREFULLY.

2. Age restrictions

bilin.ai is not intended for children under the age of 13 ("Children"). Children must not use Services for any purpose. bilin.ai will never knowingly solicit or accept personally identifiable information or other content from a user or visitor who bilin.ai knows is under 13 years of age. If bilin.ai discovers that a user under 13 years of age has created an account, or that a user or visitor under 13 years of age has posted personally identifiable information or other content to the Services, bilin.ai will terminate the account and remove the information or other content as soon as commercially practicable.

3. PERSONAL INFORMATION WE COLLECT

We want you to understand the types of information we collect as you use bilin.ai. We use such information to operate, develop and improve our services, from figuring out basic stuff such as which language you speak, to more complex things like which advertisements you'll find most useful, the author who matter most to you online or which stories you might like.

The information we collect depends on how you use bilin.ai and the choices you make. When you interact with bilin.ai, we may collect information that could be used to identify you ("Personal Data"), and information stored in a manner that cannot be linked back to you ("Non-Personal Data").

We collect information about you from different sources and in various ways when you use bilin.ai, including information you provide directly to us, third-party data sources, information collected automatically by us, and data we infer or generate from the foregoing. More information about the categories and sources of information is provided below.

Information you provide to us

  • Profile data: If you access or use bilin.ai as a registered user, we will collect certain information that you provide to us in relation to your account (typically your email address and password).
  • Surveys: If you choose to participate in our survey, we may request certain information (including Personal Data and Non-Personal Data) from you. The purpose of the survey and the identity of the service provider providing the survey (if we engaged a service provider), will be notified to you prior to you completing the survey. The processing of your data in this case will be based on your consent, which shall be granted from time to time in relation to each survey.
  • Contact information: If you provide feedback or contact us, or otherwise provide information voluntarily to us, our employees, or our contractors, your contact information, any information you voluntarily provide and any associated data will be collected by us as well.

Information we collect automatically

  • Browser information: When you use any of our Services, we will automatically collect certain information about you, including your browser type (e.g. Chrome, Safari) and language, time zone setting, approximate location information based on your Internet Protocol address, locale settings (country and preferred language), the date and time of your query and cookie data. We also collect information about the interaction of your browser, and devices with bilin.ai, including your Internet Protocol address, the date, time and referrer URL of your request.
  • Usage data: We automatically log your activity on bilin.ai, including data relating to different browser events (e.g. search, navigates, hyper link clicks), and other details about your use of and actions on bilin.ai.

Information from third parties

  • Social Networks: If you choose to register to use bilin.ai with a social networking credential, such as with a third-party account (e.g. Facebook, Google, Apple), we will ask permission to access basic information from that account, such as your name, age, email address and public profile. We will likewise share certain information with the relevant social network such as your app ID, access token and the referring URL. You can stop sharing that information with us at any time by removing our access to that account.

4. Purpose and legal basis of data processing

bilin.ai uses your data to perform our contract with you, to enable our Services, to process your transaction, to communicate with you, and to comply with law. We may also use your data for other purposes with your consent and for our legitimate business interests. The purpose of processing and using your data is listed below:

  • To help us provide and administer our Services, authenticate users for security purposes, provide personalized user features and access, process transactions, conduct research, develop new features, and improve the features, algorithms, and usability of our Services.
  • To communicate with you about your use of our Services, product announcements, as well as respond to your requests for assistance, including providing account verification support if you're having difficulty accessing your account.
  • To send you notifications and emails to inform you about the updates of our Services, Terms of Service, Policy as well as any other operating rules, policies and procedures, and any other direct marketing information about our products and Services based on your prior consent in bilin.ai. However, you may withdraw your consent at any time by contacting us through [email protected].
  • To help us detect abuse, fraud and illegal activity on bilin.ai.
  • To calculate aggregate statistics on the number of unique devices using our Services, and detect and prevent fraud and misuse of those.
  • To analyze what features or actions are taken within our Services to improve your experience.
  • To enforce our terms, conditions and policies, and to meet our legal obligations.
  • Consistent with your permissions, to provide you with personalized service, such as localized-based content.
  • To combine all the information we collect or receive about you for any of the foregoing purposes.
  • For any other purposes disclosed to you at the time we collect your information or pursuant to your consent.

5. Cookies and other technologies

We use cookies, browser fingerprint and other similar technologies ("Cookies"), such as web beacons, to provide, protect, and promote our Services. These technologies help us better understand user behavior, including for security and fraud prevention purposes, tell us which parts of our Services people have visited or used, and facilitate and measure the effectiveness of advertisements and site or application searches.

A "cookie" is a small file containing a string of characters that is sent to your computer when you visit a website. Cookies can remain on your device for different periods of time. Some cookies are "session cookies", meaning that they exist only while your browser or the application is open. These are deleted automatically once you close your browser or application. Other cookies are "permanent cookies", meaning that they survive after your browser or application is closed. The cookies can be used by bilin.ai to recognize your device when you open and use bilin.ai again.

We, our analytics partners, use Cookies to improve our Services quality and better understand how people interact with us, for example:

  • Verify log-in information.
  • Track traffic flow and patterns of travel in connection with our Services.
  • Understand the total number of visitors to our Services on an ongoing basis and the types of devices.
  • Monitor the performance of our Services and continually improve it.
  • Customize and enhance your online experience.
  • Provide customer service to you.

You have the right to choose whether or not to accept cookies. Upon accessing our site, you will be prompted to decide whether to accept any cookies the use of which is subject to your consent (non-technical cookies), containing the link to this Cookie Policy for further details, and you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, please note that if you choose to refuse cookies, your navigation experience may deteriorate and you may not be able to use the full functionality of bilin.ai.

6. Who do we share your data with

We do not share your Personal Data except as approved by you or as otherwise described in this Policy.

  1. Service provider: We engage other companies and individuals to provide services to us for any of the purposes described in this Policy, such as cloud storage providers. We require that these service providers provide the same or equal protection of user data as stated in this Policy, and prohibit them from retaining, using or disclosing your information except as necessary to provide services to us.

  2. Government, public, regulatory, judicial and law enforcement bodies or authorities: We may release your information as required by law, such as to comply with a court order, or when we believe, in good faith, that release is appropriate to comply with the law and reasonably necessary to, including (a) comply with a legal obligation, process or request (including tax and related reporting requirements); (b) enforce our Terms of Service, Policy and other agreements, policies, and standards, including investigation of any potential violation thereof; (c) detect, prevent or otherwise address security, fraud or technical issues; or (d) protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

  3. Affiliates: We may share your information with any members, subsidiaries, or affiliates of us, to provide our Services including improving and optimizing our Services, preventing illegal use and supporting users.

7. Where do we store your data

If you choose to use our service or provide your information to us, your information may be transferred to, processed and maintained on servers or databases located outside of the country or jurisdiction where you are located. It may also be processed by staff operating outside your country who work for us, for one of our suppliers or one of our business partners. By submitting your information, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Policy and applicable law.

8. Security of your data

We take appropriate security measures, such as encryption that ensure your confidentiality of your Personal Data during transmission and in storage, to protect against unauthorized access to or unauthorized alteration, disclosure or data destruction. We restrict access to your personal information to our staff who need to know that information to operate, develop or improve our services.

Although we make good faith efforts to store the information collected on the Services in a secure operation environment, however, we cannot guarantee the absolute security of that information during its transmission or its storage on our system. We do not warrant or represent that your information will be protected against loss, misuse or alteration by third parties, since no method of transmission over the internet, or method of electronic storage is 100% secure.

9. Your rights

We provide mechanisms for updating and correcting your Personal Data and your non-Personal Data for many of our Services. You have the right to rectify and correct your Personal Data by logging into your account at any time. With respect to correction requests, where we agree that the Personal Data is inaccurate or incomplete, we will try to tell any third party to whom we have disclosed the relevant Personal Data so that they can rectify the Personal Data as well.

You also have the right to access Personal Data we hold about you, how we use it, and who we share it with.

You also benefit from the rights to request the restriction of processing, and the portability of your Personal Data. However, we may process your Personal Data if there are other valid legal grounds for us to do so (e.g., for the defence of legal claims or for other protections). You have the right to withdraw consent at any time, and you may object to our use of your Personal Data that we use on the basis of our legitimate interests (e.g., when we use your Personal Data to ensure account security).

You can exercise these rights with bilin.ai by sending a request to the following e-mail address [email protected].

10. Deletion of your data

You can request deletion of your data at any time by contacting us at [email protected]. We will evaluate such requests on a case by case basis. We may keep some of your data for as long as reasonably necessary for our legitimate business interests, including fraud detection and prevention and to comply with our legal obligations including tax, legal reporting, and auditing obligations. Sometimes, your request will only be satisfied by closing your account.

You have the ability to delete your Account, and you should understand that upon deletion of your Account, you will lose the right to access or use all or part of bilin.ai.

11. Data retention

We will retain your information for as long as your account is active or as needed to provide you with our Services. If you wish to cancel your account or request that we no longer use your Personal Data to provide you Services, contact us at [email protected]. Notwithstanding the foregoing, we will retain and use your information as necessary to comply with our legal obligations, resolved disputes and enforce our agreements.

12. Changes

We may change this Policy from time to time to reflect changes to our information practices ("Updated Policy"). We will not reduce your rights under any updates to the Policy without your explicit consent, and we always indicate the date when the last changes were published.

For changes to the Policy that we need to make to meet security, safety, legal or regulatory requirements, we may not be able to notify you in advance. Where we consider that any changes to the Policy are reasonably material, such as a change to the purposes of processing of personal data that is not consistent with the purpose for which it was originally collected, we will (where reasonably practicable) notify you via email. Any changes to this Policy will become effective immediately upon posting by us, unless we specify otherwise. We encourage you to periodically review the Policy to learn how bilin.ai is protecting your information.

AS YOU ARE NOT ALLOWED TO USE THE SERVICES IF YOU DO NOT AGREE TO FOLLOW THE POLICY, IF YOU CONTINUE TO ACCESS OR USE THE SERVICES AFTER WE HAVE POSTED THE UPDATED POLICY, WE WILL CONSIDER THAT YOU HAVE ACCEPTED AND AGREED TO BE BOUND BY THE UPDATED POLICY. IF YOU DO NOT AGREE TO THE UPDATED POLICY, YOU MUST STOP ACCESSING OR USING THE SERVICES AND CLOSE YOUR ACCOUNT (IF APPLICABLE).

13. Language

This Privacy Policy may be prepared in multiple languages. In the event of any inconsistency or different interpretation among any language version, the English language shall always prevail. All other language versions shall be deemed to be automatically amended to conform with and to make the relevant text consistent with the English text.

14. INQUIRIES

If you have any questions, please feel free to e-mail us at [email protected].